Frequently Asked Questions
How long does delivery take?
Orders are usually processed within 1–3 business days. Delivery time in Switzerland is approximately 5–10 business days.
Which payment methods are accepted?
We accept common payment methods such as credit card, PayPal, and other secure online payments.
Can I return or exchange my order?
Yes. Products can be returned or exchanged within 14 days of receipt. Please refer to our returns policy.
How can I contact customer service?
For questions regarding products or orders, you can reach us anytime by email: Info@zootcart.com
Are there any customs or import duties?
For deliveries within Switzerland, there are usually no additional customs or import fees.